WHO WE ARE

Star One Professional Services’ focus is on working with clients to maximize their organization’s value by assisting them in identifying and implementing innovative solutions. These solutions are designed to help organizations and individuals achieve measurable results, some of which include increased profitability, market share, productivity, customer loyalty and retention, as well as decreased employee turnover. With a minimum disruption, Star One Professional Services can quickly assist clients in meeting their specific objectives. We are part of an affiliate group – Trusted Advisors Network.

Star One Professional Services is uniquely qualified to help enhance and develop people and business potential that already exist within these organizations—a potential frequently underutilized.



How do we do it? We follow the formula for Improved Results

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Part of our proven formula for success is to also follow these strategies:

                         

  1. Leadership Seminars
  • The First Step To Great Leadership – Creating A Compelling Vision
  • The Real Leadership Challenge – Getting & Maintaining Peak Performance
  • How To Outperform And Outlast The Competition – Embracing Change
  1. Customer Loyalty Management Awareness Seminars
  • Increased Sustained Profitability – Developing a Customer Loyalty Strategy
  • Key Measurements for Building a Loyal Customer Base
  • The Power of Customer Loyalty – Points of Connection
  1. Sales Seminars
  • Filling your Sales Funnel
  • Increasing Sales through Networking
  • Wining at Sales
  1. Some workshops for facilitation:
  • Entrepreneurial Leadership and strategic thinking
  • Executive Leadership
  • Management
  • Team Leadership
  • Time Strategies

To learn more about any of our seminars or to attend/schedule one of your own

Contact Us Today

Case Study

Industry:
Home Health Care and Medical Supplies Provider

Client:
Home Health Care and Medical Supplies Provider in business since 1997, 200 employees servicing clients in two states.

Scenario:
The owner wanted to develop an executive team to lead collaboratively in order to strategically grow the business, which would enable the owner to transition into a less active leadership role and into more of an advisor/mentor role. During the course of the program, state regulators unexpectedly reduced their Medicaid reimbursement by 10%. This change meant that the company profits and margins were immediately reduced by 10%. As a result of this change, the company leaders needed to quickly develop new growth strategies while engaging their people in the processes to make it happen.

Approach:
The affiliate worked with the four-person executive team to develop the necessary leadership skills to set the new strategic goal, the action plan to accomplish it, and to lead execution of the plan to grow their third largest market segment by 50%. One member of the executive team took overall accountability for the goal and each of the other team members took primary ownership of one or more of the key deliverables. Individual coaching helped the leaders fine tune their action plans and develop appropriate behavior changes, while the group sessions helped them stay aligned.

Results:
Within one month, the client met the goal of growing the third largest customer segment by 50%. Since the goal was achieved so quickly, they universally agreed to double the goal to increase 100% by year-end.

The owner has developed a new growth strategy in medical supply sales and has engaged the affiliate to develop 17 additional team members to increase customer loyalty, referrals, and pull-through medical supply sales